Frequently Asked Questions
Everything you need to know about shopping with Seafolly
What is the standard delivery timeframe for my order?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 3-7 business days, while express shipping options are available for faster delivery within 1-2 business days depending on your location.
What is your return policy for swimwear?
We offer a 30-day return policy. Items must be in their original condition, unworn, unwashed, and with all tags and hygiene liners intact. Please note that for hygiene reasons, we cannot accept returns if the protective seal has been removed.
How do I find the right size for me?
We provide a comprehensive Size Guide on every product page. We recommend measuring your bust, waist, and hips to compare against our chart. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through PayPal, Afterpay, and Klarna for your convenience.
How should I care for my Seafolly swimwear?
To maintain the quality of your swimwear, we recommend rinsing it in cold water immediately after use to remove chlorine or salt. Hand wash with a mild detergent and dry in the shade. Avoid rough surfaces and do not tumble dry.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your delivery progress in real-time.